Privacy Policy

This privacy policy explains how Essex Damp Solutions collects, uses, and protects your personal information when you use our website or services.

Information We Collect

We may collect the following information:

  • Name and contact details (phone number, email address)
  • Property address and postcode
  • Details about your damp problem
  • Information you provide via our contact form

How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Arrange and conduct damp surveys
  • Provide quotations for work
  • Carry out damp proofing services
  • Send you relevant information about our services (with your consent)

Data Protection

We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings.

Third-Party Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except where required by law or to provide our services (e.g., guarantee registration).

Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request transfer of your data

Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

  • Email: info@dampproofing-essex.co.uk
  • Phone: 01708 985 492

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 2026